Ready to cash out your earnings?
Complete our payout form below.
Store Credit FAQs
How is the extra 20% calculated when I choose store credit?
We'll add 20% of your account balance at the time of issuing your store credit to your payout.
An example:
- Your (Re)Selling Account balance is $50.
- 20% of $50 is $10.
- We'll add $10 to your payout, so you will receive $60 in total as store credit with us. YAY!
How will I receive my store credit?
We'll issue your store credit as a Second Skin E-Gift Card. This will be emailed directly to you.
How do I use my store credit?
Your store credit will be issued as an E-Gift Card that has a unique code to enter in at the checkout. Once the code is entered, your store credit will be applied to the order total.
Does my store credit expire?
Yes but only if it hasn't been used within 2 years from the date issued - plenty of time to shop with us!
General Payout FAQs
How long will it take for my payout to be processed?
Valid payouts will be processed within three business days.
Bank transfers
We bank with Kiwibank. Depending on your bank, it can take up to 48 hours for it to show in your account.
Store credit
As soon as you receive your E-Gift card, you can start spending it.
What is GST and why is it deducted from the sale price?
GST is Goods and Services Tax, which is 15% of the sale price payable to Inland Revenue.
How do I check when my product sold?
Log into your Selling Account.
Your most recently sold products are on the homepage of your account, along with the date sold.