Terms of Selling

1. These Terms of Selling create a contract between you (the Seller) and Second Skin Ltd (we, us, our) if you supply items to Second Skin to sell on your behalf.

2. We only accept items that meet our Beauty Product Criteria. Each item will be assessed by us to determine, in our sole discretion, whether the item meets our criteria.

3. We aim to process items sent to us within no more than 15 working days after receiving them.

4. We will determine the actual selling price and sell the accepted items on behalf of the Seller. The actual selling price is determined by the original RRP, condition, and age of the item.

5. We reserve the right to offer additional discounts and promotions during the 10-week Selling Period without notice to the Seller.

6. The Seller will receive a commission of the sale price excluding GST (Seller's Commission). Seller's Commission is based on the price (excl. GST) the item has sold for and will operate as follows:

(a) $1 - $99.99 = 45% of the sale price (excl. GST)

(b) $100+ = 50% of the sale price (excl. GST)

7. Accepted items are listed online for a total of ten weeks:

(a) Six (6) weeks at full price

(b) Two (2) weeks at 25% off the full price

(c) Two (2) weeks at 50% off the full price

The Seller will be notified by email when the items have been processed, which indicates the start of the 10-week selling period.

8. We will provide the Seller with an online Selling Account to keep track of accepted items and earnings. Only accepted items will be uploaded to the Selling Account.

9. The Seller can request a payout 7 days after an item has been sold by completing the online payout form. We will process the Seller's payout to the nominated bank account within 3 working days.

10. It is the sole responsibility of the Seller to use the online Selling Account to track the progress of items and to collect payment for sold items.


11. Unaccepted items can be returned to the Seller. The Seller must notify us within 10 days of the items being processed if they want to:

(a) Pick up the unaccepted items from our office in Auckland. This is free of charge.

(b) Have the unaccepted items returned by courier. This is charged at $7 for non-rural and $10 for rural delivery addresses. 

If the Seller does not notify us within 10 days of the items being processed, the unaccepted items will be responsibly recycled or disposed of at no cost to the Seller.

12. Accepted items can be withdrawn during the 10-week selling period. There is a $12 administrative fee per withdrawn item to cover administrative costs. The Seller will need to either:

(a) Pick up the withdrawn items from our office in Auckland. This is free of charge.

(b) Have the withdrawn items returned by courier. This is charged at $7 for non-rural and $10 for rural delivery addresses. 

13. We will exercise reasonable care with items sent to us at all times. However, items are only processed on the basis that the Seller accepts all risk of loss or damage while items are with us.

14. We are not responsible if items sent to us or returned to the Seller go missing or are damaged by a courier. If items arrive to us damaged, we will communicate this to the Seller as soon as practical.

15. Subject to the exclusions set out in our Privacy Policy, all of the personal information the Seller has provided will be treated as confidential. We will exercise reasonable care with the Seller’s personal information at all times. We will act in accordance with our Privacy Policy and ensure that the Seller's information will only be used for the purposes of carrying out our service.

16. The Seller agrees to indemnify us for any loss, costs, or damages that may arise directly or indirectly as a result of any faulty or defective item listed or sold on the Seller's behalf.

17. Notwithstanding the previous clauses, we will not be liable for any losses, costs, expenses or damages that exceed the listed price for the item.

18. We reserve the right to make changes to the consignment process at any time.

Terms of Selling - April 2024