How It Works
1. Complete our Selling Form
Complete our quick online Selling Form so we've got your details and the relevant info for your products.
2. Get your products to us
Drop your products off or send them in by courier to us in Grey Lynn, Auckland.
3. Sit back while we do the rest!
After carefully assessing each product, we'll photograph, list, and ship your accepted products to their new home when sold and you'll earn 45-50% of the sale price. Easy.
Products We Accept & Our Criteria
We accept well-known branded skincare, haircare, beauty, fragrance and accessories that are authentic, undamaged and not expired.
Each product is carefully assessed by a member of our team to make sure it meets our criteria and is fit for resale.
How we assess your products
A member of our team carries out the following:
✔️ A visual inspection to verify the condition of the product and that it matches the information provided in your selling form.
✔️ A shelf-life inspection by checking the batch code, manufacturing date, or expiry date labelled on the product. If we cannot find at least one of these, we will not be able to determine the product's shelf life, and it will not be accepted.
Pricing & Commission
We'll price your accepted products and you'll earn a commission of the sale price (minus GST) per sold product.
How we calculate a product's sale price
We price accepted products at what we believe to be a fair market value, taking into consideration the following:
- The price it's selling for from the brand or retailer.
- Its overall condition. Whether it's opened or not, and how much product is remaining.
- How much shelf-life is left.
- Demand for the item.
How much your commission is
Your commission is based on the price your product sells for.
$1 - $99.99: You get 45% of the sale price (minus GST)
$100+: You get 50% of the sale price (minus GST)
PSA! If you choose store credit as your payout method, we'll add an extra 20% to your payout.
Payouts
When its been at least seven days after a product (or more!) has sold, you can get your earnings paid out either as a direct bank transfer or store credit.
PSA: We'll add an extra 20% to your payout when you choose store credit.
Keeping tabs on your products
Your accepted products are with us for 10 weeks or until sold.
- Six weeks at full price
- Two weeks at 25% off
- Two weeks at 50% off
We'll give you a login to your Selling Account to keep track of your accepted products, earnings and previous payouts.
Selling FAQs
Is it free to sell with Second Skin?
Yes! We don't charge you anything up front and there are no hidden costs.
The only things you will need to cover are:
- Getting your products to us.
- The cost of shipping if you would like any products returned via courier.
Is there a minimum number of products required to sell?
There is no minimum number of products needed to sell with us.
You're welcome to sell just one special product (like a fragrance!) or as many as you want to.
Can I drop my products off?
Yes, you can drop off to us!
After completing our online Selling Form, we'll email you our specific drop-off instructions.
We're based in Grey Lynn, Auckland.
Our drop off hours are:
Monday: 10 am - 2 pm
Tuesday: 10 am - 2 pm
Wednesday: Closed
Thursday: 10 am - 5 pm
Friday: 10 am - 2 pm
Saturday: 10 am - 2 pm
Sunday & Public Holidays: Closed
I live outside of New Zealand. Can I sell with you?
Yes, absolutely!
You can sell with us from anywhere overseas. All you need to do is complete our online Selling Form and organise shipping your products to us.
We use Wise to process international payouts.
Please note: We are unable to return unaccepted items to any international Seller.
What are the terms of selling?
Our full and up-to-date Terms of Selling can be found here.
Who prices my products?
We do. This is to keep pricing across all of our products consistent and fair for our customers.
How long does it take for my products to be processed?
After we have received them, it can take up to 10 business days to assess, process and list them on your behalf.
When they are online, you will receive an email notification from us letting you know to log into your Selling Account and view them.
What happens with unaccepted or unsold products?
Unaccepted products
If there are products of yours that haven't been accepted, you'll have the option to leave them with us to be responsibly disposed of or to have them returned to you. The cost of shipping applies if you would like any products returned via courier.
Due to the volume of products we process, we are unable to give specific feedback on any products that weren't accepted.
Unsold products
If your products have not sold at the end of the selling period, you can choose to have them returned to you or leave them with us until sold. The cost of shipping applies if you would like any products returned via courier.
Still have questions?
Message us on our live chat! We're happy to help any day of the week, 10am - 5 pm.